User roles overview
DropNext offers several user roles with different permission levels:
- Owner: Full access to all features and settings
- Administrator: Full access except billing and account deletion
- Manager: Can manage orders, inventory, and reports
- Order Processor: Can view and process orders only
- Inventory Manager: Can manage products and inventory only
- Analyst: Read-only access to reports and analytics
- Custom: Tailored permissions for specific needs
Adding team members
To add a new team member to your DropNext account:
- Go to "Settings" > "Team Members" in your dashboard
- Click "Add Team Member"
- Enter the person's email address
- Select their role or create custom permissions
- Add a note about their responsibilities (optional)
- Click "Send Invitation"
Custom permissions
To create custom permissions for a team member:
- Select "Custom" when adding or editing a team member
- Use the checkboxes to grant specific permissions
- Permissions are grouped by category (Orders, Inventory, Reports, etc.)
- For each category, you can grant View, Edit, or Admin access
- Save the custom permission set
Managing existing team members
To manage your existing team members:
- Go to "Settings" > "Team Members"
- View all team members and their current roles
- Click on a team member to edit their permissions
- Use the "Deactivate" button to temporarily remove access
- Use the "Remove" button to permanently delete the user
Activity logs
DropNext maintains detailed logs of user activity:
- View who made changes to orders, products, or settings
- See login history and access patterns
- Filter logs by user, date range, or activity type
- Export logs for compliance or auditing purposes